Payment & Shipping Policy

 

What payment methods are supported?

We support all Debit cards, Credit cards, UPI, Net Banking Cash cards, Wallets, and many other options. These payments are processed by our highly secured payment partners.

Is COD (Cash on Delivery) available?

Yes, COD option is available for delivery to almost all major locations within our country India. You could check whether COD is available or not by entering the Pin code of your are in the product page. If COD is not available for your pin code, there is lot of other payment options which you can use to easily make payment for your order. Refunds are NOT applicable for orders placed through Cash On Delivery.

Can I offer cheque for the payment in place of cash?

No, COD payments have to be made in cash only.

What are your shipping options?

For orders shipped within India, we ship through reputed shipping partners like FedEx, Delhivery, Bluedart, Professional Couriers and even India Speed Post in some cases. Packages will be delivered within 2-5 business days depending on your shipping address. It might take additional working days to deliver for certain pin codes.

Your package may be sent through any of these couriers based on your pin code, location, and service availability and delivery service quality of our shipping partners in a particular area. Orders to remote areas, where no courier service is available to the shipping address pin code; will be sent through Speed Post which may take additional 3-4 working days to deliver.

Do you ship on holidays and weekends?

Armour Guards observe all major Indian Holidays and we do not ship out order on these days. Monday to Saturday are business days. If you place an order on Saturday, your order would be shipped on Monday.

How do I track my package?

For orders shipped within India: Once your order is shipped, you will receive an email with the tracking number along with the shipping partner’s name. You can track the packages on the respective websites of the shipping partners using the provided tracking number.

I have still not received my order. What should I do?

All domestic orders within India take 3-6 business days to get delivered.

Also check your order confirmation e-mail to see if your shipping address is accurate. If you notice a mistake, please contact our customer support immediately. It may also be a good idea to contact the respective shipping partner to get the exact status of your package.

In most of the cases where an order is being shipped to a company or commercial address, delivery agents are not allowed to hand deliver the packages directly to the customer. In such cases check with your courier department/mailroom or security at the entrance who accepts all the packages on behalf of you.

If your order is being shipped to a residential colony or apartment, check with the security or concierge at the entrance if they have your package.

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